Over 80% of veterans receive care in non-VA facilities by providers with no specialized training. Cultural intelligence is foundational in developing the skills and confidence necessary to effectively interact in multicultural environments. It is the conduit to understanding culture, gaining knowledge regarding cultural similarities and differences, and developing strategies and action plans for engaging in cross-cultural settings. There are many cultures and subcultures among Veterans and CQ will provide tools that can assist providers in advancing health equity and health equality, and consequently impact positive health outcomes. During this 1.0 hour education session, learners will be engaged through expert and dynamic presentation with Dr. Angela Richard-Eaglin, DNP, MSN, FNP-BC, CNE, FAANP, CDE. Cultural intelligence is foundational in developing the skills and confidence necessary to effectively interact in multicultural environments and the conduit to understanding culture, gaining knowledge regarding cultural similarities and differences, and developing strategies and action plans for engaging in cross-cultural settings. During this education learners will be presented with veteran culture and subcultures, begin to critically appraise the unique needs of veterans and apply cultural intelligence strategies to advance health equity and health outcomes among Veterans. Further, learners will gain tools to advance health equity and health equality, and impact positive health outcomes for this unique population. | 1.0 credits (0 Pharmacology) | $27.50

Cultivating a culture of diversity, equity, and inclusion (DEI) is not only the professional, ethical, legal, and moral responsibility of healthcare personnel, it is the cornerstone to justness in healthcare. The Institute of Medicine’s (IOM) landmark report, Unequal Treatment, purports that because of provider bias and stereotypes, racial and ethnic minorities receive suboptimal healthcare and subsequently experience health disparities (IOM, 2003). Twenty years later, the same holds true. The Centers for Disease Control and Prevention (CDC) describes the profound negative consequences of bias on the health and well-being of historically marginalized populations (CDC.gov, 2023). Bias contributes to health disparities among marginalized populations. Integration of DEI teaching strategies into learning experiences is critical to eliminating health-related consequences of bias and discrimination. Healthcare providers must analyze and synthesize the full breadth and depth of the impact of bias and discrimination on health outcomes. During this 1.0 hour education session, learners will be engaged through expert and dynamic presentation with Dr. Angela Richard-Eaglin, DNP, MSN, FNP-BC, CNE, FAANP, CDE. This education will appraise diversity, equity, inclusion and belonging using the cultural intelligence framework, analyze the impact of bias on advancing health equity and apply CQ strategies to mitigate bias-influenced outcomes. | 1.0 credits (0 Pharmacology) | $27.50

This session will discuss the historical, social and environmental issues faced by LGBTQ+ older adults, common medical and psychosocial issues faced by LGBTQ+ older adults and strategies to meet the needs of this population and make their practice LBGTQ+ friendly. | 1.0 credits (0 Pharmacology) | $27.50

This session will provider learners with statistic related to suicide in older adults, warning signs and risks factors, assessment for the signs and symptoms unique to older adults and treatment and prevention strategies. | 1.0 credits (0 Pharmacology) | $27.50

Learning from the COVID pandemic will be discussed with the goal of establishing a pathway to improving public trust with future responses. | 1.50 credits (1.0 Pharmacology) | $40

The presentation will discuss the factors involved in the appropriate use of antibiotics in the outpatient setting including the differential diagnosis of several common infections. | 1.50 credits (1.50 Pharmacology) | $40

Motivational Interviewing emphasizes a communicative, collaborative approach focusing on fostering internal motivation to change a current behavior while promoting self-efficacy and growth. It is also evidenced-based, with many studies measuring the effectiveness of this approach in areas from addiction to postpartum depression. The beauty of Motivational Interviewing is that, though proficiency is complex and takes time, novice users can implement strategies and create noticeable impact. This upbeat, interactive, even humorous training equips attendees with essential knowledge and skills to start using Motivational Interviewing immediately. Attendees will have immediate new tools in their toolbox to help clients identify and move towards their goals. Attendees will practice with actual scripts demonstrating how to respond to patient ambivalence, resistance, or fear. The presentation will help increase attendees’ knowledge and comfort with helping individuals who are stuck and struggling and improve understanding of how to help clients live healthier lives. | 1.0 credits (0 Pharmacology) | $27.50

This one hour lively, interactive presentation focuses on basic therapeutic principles and strategies to build better communication with patients and have more effective visits. Approaches are those that can be integrated into health visits in varied settings and apply to varied populations. We will review effective uses of therapeutic communication including strategies to engage clients in their care, address potential racial and cultural differences, and build trust and connection. We will discuss common therapeutic strategies, mostly based in cognitive behavioral therapy, for talking with patients about management of common concerns like reducing anxiety and improving mood. | 1.0 credits (0 Pharmacology) | $27.50

This program will assist the Nurse Practitioner in obtaining the skill set needed to do risk assessment and assign goals, develop treatment practices, to best treat patients for dyslipidemia. | 1.50 credits (1.50 Pharmacology) | $40

Participants will review 2024 American Diabetes Association Guidelines, review the array of medications/treatment modalities as well as engages in a series of Knowledge Challenge Questions. It is estimated that there are over 31 million Americans with Type 2 Diabetes and Nurse Practitioners are at the forefront of this disease. | 1.50 credits (1.50 Pharmacology) | $40