FAQ's
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EDUCATIONAL REQUIREMENTS
Outcomes to the Educational On-Demand Activity
After completing the education, the learner will:
i. Indicate that the learning objectives for individual educational sessions were achieved.
ii. Report an increase in clinical and/or professional knowledge as a result of participating in this activity.
iii. Identify intended changes to clinical practice and/or professional performance based on knowledge gained from this event.
iv. Report satisfaction with educational content that was evidence-based, engaging, relevant to practice, free from commercial bias, and supportive of wellness and professional connection.
Requirements for successful completion
To obtain CE credit for any NPACE On-Demand activity, participants must purchase individual sessions or bundles. Purchased sessions or bundles will go into your “My courses/ certificate” section of your learn.npae.org account. Click on “contents” and proceed down the list of actions, beginning with the pretest. Learners are expected to attend 100% of each learning activity and complete post-test and evaluations to obtain the CE certificate. Once all components are completed within each session your certificate for each course will be loaded into your transcripts on your account. NPACE routinely conducts audits of registrations and certificates of completion to ensure compliance. NPACE cannot provide CE credit for any activity when the above requirements for successful completion are not met.
Accreditation Statement
Nurse Practitioners Associates for Continuing Education is accredited as a provider of nursing continuing professional development by the American Nurse Credentialing Center's Commission on Accreditation
*All persons who have the ability to control educational content either have no relevant financial relationships, or those relationships have been mitigated for this education. Speakers with RFRs have been reviewed and mitigated. If you have any concerns please email us at npace@npace.org
See Disclosures for each education on demand session

ANCC Planning Committee
Indira Mauer, DNP, FNP-C, Planning Committee
Beth Williams, MSN, FNP-C, Nurse Planner
Angie Ehlinger RNC, COGNP-BS, Planning Committee
Christopher Haynes DNP Planning Committee
Joshua Merson DMSc, MS-HPEd, PA-C, CHSE, CAQ-EM, NHDP-BC- Planning Committee
David Keller, PA-C- Planning Committee
Kristin Himes PA-C- Planning Committee
Jennifer Romanelli, MSN FNP-C
Folusho Ogunfiditmi, PA-C
Rebekah Araujo, BSN, RN
Martin November, MD, MBA, FACOG- Planning Committee
Terri Schmitt, PhD, APRN, FNP-BC, FAANP, Executive Director
Danielle Slavin, Education Program Manager
Lisa Mathis, MSN, FNP-BC, ANCC Program Director
*All ANCC Planning committee members have no relevant financial relationships to disclose in relation to this educational event.
Access to Presentations
Please log in to your learn.npace.com account. Once logged in under your name click on My Course/Certificates. All NPACE Sessions are previously recorded and made available for on-demand viewing and CE credit for 90 days.
Getting Started
1. How do I create an account?
If you are not already registered, please follow the instructions below:
i. Click Login/Create Account on the top left. (This will direct you to the NPACE Community)
ii. From here please, click on "Create Account Now".
iii. Enter in all your information and click "Create Account" on the bottom of the screen.
iv. To return to the NPACE Learning Center, click on the purple Learning Center button on the left menu.
v. Allow Access if prompted.
You’re in – your name should appear on the top left menu.
2. How do I login if I am already a user?
Click on the Login/Create Account button and enter your email/password to log in. Contact customer service at learn@npace.org if you have difficulty.
3. Can I take courses if I am not registered?
No, you will need to create an account and register for the course. This allows us to maintain your profile information, order history, and continuing education certificates.
4. How do I update my profile?
To update your profile first log into the NPACE Learning Center. Then click on the purple Go to My Community Profile button located on the left side. From here you will be able to, click on My Profile, update the information and click Save.
Finding and Taking Content
1. How do I search or browse for content?
There are many ways to browse and search for learning opportunities, starting with the full catalog (left menu) which lists all our educational offerings in one place.
Narrow your search from the homepage, by browsing the three main content areas: On-Demand CE, Virtual Conferences and Webinars, and Free and Sponsored Content. Hover over one of these three content area boxes and select from the different sub-categories. If select the more info option, you will be directed to the area landing page which has additional information.
Alternately, on the Homepage left side navigation bar you may search the site by “Category” (medical specialty), “Type” (type of content such as CE courses or webinars), or using “keywords” such as a speaker name.
Lastly, visit the Connect and Collect section for additional tips and information about the NPACE Learning Center.
2. Can I create my own bundle of courses?
Yes, the Build Your Own Bundle feature gives discounts for purchasing multiple paid courses in one order. Browse On-Demand CE options to see what courses are available. As you add these courses to your cart, you will see these discounts automatically applied. The more courses you add, the bigger the discount — 10+ courses are 10% off; 15+ courses are 15% off; 20+ courses are 20% off. Note that free content will not count towards this discount offer.
3. Where is the course(s) I purchased?
All the courses you have registered/purchased are listed within your My Coures/Certificates located on the top left-hand menu. You must be logged in for this menu option to be visible.
4. Do I have to complete a course in one sitting?
No, the system will track your progress within a course, and you can pick up where you left off. You will have 90 days from the date of purchase to complete your course and earn credits.
5. Can I download a course presentation?
No, course presentations can only be viewed within the NPACE Learning Center. All courses are mobile-friendly and will work on any device.
6. Do I need any special software to take courses?
No, you only need to be connected to the Internet or Wifi. The courses will launch in any browser except Internet Explorer, although we recommend you use the most up-to-date version of the browser.
7. One of the course components will not launch correctly; what do I do?
If a course component does not open or does not "play" correctly, we recommend the following steps to troubleshoot:
- Note that some course components will open in a new browser window/tab, and you may have to disable your pop-up blocker to allow pop-ups temporarily.
- Clear your web browser cache and restart the browser.
- If that does not help, try launching the course in a different web browser (i.e. try Chrome instead of Firefox. The NPACE Learning Center content is not compatible with Internet Explorer).
- Try viewing the course on a different device, such as a laptop if you are having trouble on a mobile device or vice versa.
- If you are still having issues, please contact learn@npace.org for troubleshooting, with as much detail as possible regarding your issue (be sure to include the name of the course).
Pricing and Policies
How do I take advantage of special pricing for courses?
NPACE offers discount pricing on collections of courses called "Bundles," which may be purchased pre-selected, or NPACE has an option to create your own.
From the Homepage, hover over the On-Demand CE/CME box and select the Bundles button or navigate to the Quick Links menu and choose Bundles from the drop-down under the CE/CME Courses link.
From time to time, NPACE offers special pricing or sales. This will be noted on the homepage of the NPACE Learning Center, in the Featured Deals area, or provided to you via email.
Can I get a refund for an NPACE Learning Center purchase?
Refunds are only issued when unresolved technical difficulties prevent a viewer from completing a course. NPACE will attempt to correct the problem before issuing a refund. Please contact learn@npace.org if you encounter difficulties.
How long will I have access to my course(s)?
Once purchased, users have 90 days after the date of purchase to earn credits. You will receive reminder emails 15 days before the course expires. You will still retain access to purchased course(s), handouts, and video access for 90 days from the date of purchase, except on specially noted purchases with 12-month access—look for this designation prior to purchase in the course overview.
Earning Accredited Continuing Education and Certificates
How can I earn continuing education credits?
NPACE is accredited as provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. These hours are accepted by several certification organizations other than ANCC including American Academy of Nurse Practitioners Certification Program (AANPCP).NPACE also offers AAPA Category 1 CME for much of our education. All total CME/CE credit, type, and pharmacology amount informationcan be found in the Overview tab of each course.
How do I pass the course and receive the certificate?
To earn credits, navigate to My Courses/Certificates (top left menu). The correct page should say ‘My Dashboard’ at the top. Then from the list of courses, select the course you which to complete. Within the course, under the Content tab, you will see a list of requirements you will need to complete, including the pre-test, presentation video, post-test, evaluation, and certificate of completion. Once you have completed all these, you will have earned your credits and can view/print your certificate.
To find certificates and your total transcript, on this same My Courses/Certificates page, click the Transcripts/Certificates button on the top right corner.
Can I retake the post-test if I do not pass?
Yes, post-tests are set up for multiple attempts. If you do not pass on your first attempt, a pop-up message appears stating ‘not passed’ as well as score achieved. You will then be able to go back to the quiz and click the ‘take quiz’ button again.
I lost my certificate of completion. Can I get a copy?
Yes, copies of all the certificates earned can be found by navigating to My Courses/Certificates and then click the Transcript/Certificates Earned button on the top of the screen. Here you will see a list of all completed courses and the option to view/print certificates individually or can click on the Download as PDF button to print all your records in one document.
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